Welcome to our Novadash Creations! We are delighted to have you here. When we say "we," "us," or "our," we're referring to the team behind this website. These Terms and Conditions outline the rules and guidelines for using our website and services. By accessing or using our site, you agree to comply with these terms, which are designed to ensure a safe, fair, and enjoyable experience for all users.
We encourage you to read these terms carefully. Understanding your rights and obligations can enhance your shopping experience and clarify how our platform operates. If you have any questions about these terms, feel free to reach out for further assistance.
Acceptance of Terms
By using our website, you confirm that you accept these Terms and Conditions and agree to follow them. If you do not agree with any part of these terms, we kindly ask you to stop using our site. Your continued use of our platform indicates your acceptance of any changes or updates we make to these terms, which may happen from time to time.
Please be aware that some services or products on our site may come with additional guidelines or policies. These will be clearly outlined when necessary, and by engaging with those products, you are agreeing to the related terms as well.
Eligibility
To make purchases on our website, you must be at least 18 years old or have the permission of a parent or guardian. By creating an account or making a purchase, you confirm that you meet these eligibility criteria, ensuring that all transactions are carried out responsibly and legally.
If you are using our site on behalf of a company or organization, you must have the authority to bind that entity to these terms. This ensures a secure and reliable shopping experience for all users.
Account Registration
Creating an account with us allows for a more personalized shopping experience, with easy access to your order history and preferences. When registering, it is important to provide accurate and complete information. This helps us process your orders efficiently and keep you informed about important updates.
You are responsible for safeguarding your account details, including your password. If you suspect any unauthorized use of your account, it is important to take action immediately. Protecting your account helps ensure the security of your personal information and the overall safety of our platform.
User Responsibilities
As a user of our e-commerce platform, you play a key role in maintaining a safe and enjoyable shopping environment. Providing accurate and up-to-date information during registration and checkout helps ensure your orders are processed smoothly and delivered on time. You also agree to use our services responsibly and refrain from any fraudulent activities or misuse of our platform.
It is also your responsibility to keep your account information, including your password, confidential. If you notice any suspicious activity or believe your account has been compromised, take immediate steps to secure it. Your cooperation helps create a secure shopping community for everyone.
Product Information
We aim to provide accurate and detailed product descriptions to help you make informed purchasing decisions. Our team works hard to ensure that all information, including product specifications, images, and availability, is as precise as possible. However, please note that we cannot guarantee complete accuracy due to changes in our inventory and supplier details.
If there are any discrepancies or errors in product information, we reserve the right to correct them as needed. If you have specific questions about a product before making a purchase, feel free to contact us. Your satisfaction is important to us, and we want you to feel confident about your purchase decisions.
Pricing and Availability
Our prices reflect the quality and value of the electronics and household products we offer. While we strive to keep our prices updated, changes in the market or inventory may result in price variations. We reserve the right to adjust pricing at any time without prior notice. Be sure to check the product page for the most current pricing before completing your purchase.
Product availability may also fluctuate. While we work hard to keep our inventory up to date, certain items may become out of stock due to unforeseen circumstances. If a product becomes unavailable after you place your order, we will notify you as soon as possible and offer alternative solutions. We appreciate your understanding in these situations.
Order Acceptance and Cancellation
When you place an order on our website, you are making an offer to purchase a product. After receiving your order, we will send you a confirmation email. However, this confirmation does not guarantee the acceptance of your order. The order is officially accepted when the product is shipped to you, at which point a contract is established. If there are any issues with your order, such as stock shortages or payment concerns, we will notify you as soon as possible.
You can cancel your order before it is processed. We recommend canceling early to avoid shipping fees or any complications. Once the product is in transit, cancellations may not be possible, but you can still initiate a return after receiving the item. Clear communication with us helps in making changes to your order efficiently.
Payment Terms
To provide a seamless shopping experience, we offer multiple payment options, including credit cards, debit cards, and secure online payment methods. All payment details are handled securely to protect your personal and financial information. By submitting payment, you confirm that you are authorized to use the payment method provided and agree to pay for the products you order.
If any payment disputes occur, they should be resolved promptly to avoid delays in order processing. If we encounter issues with your payment, we will contact you for clarification. Your cooperation ensures a smooth transaction for all customers.
Intellectual Property
The content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. This content is owned by us or is licensed to us, and cannot be reproduced, distributed, or modified without explicit permission. We take intellectual property rights seriously, and we expect our users to respect these rights by refraining from unauthorized use of our materials.
We encourage you to explore our products and share them with others, but please be mindful of our intellectual property rights. If you have any questions or wish to request permission for specific use, feel free to contact us.
User Content
When you submit content to our website, such as reviews or comments, you grant us a non-exclusive, royalty-free, and perpetual license to use, modify, and display that content. Your contributions help other customers make informed decisions, and we greatly appreciate your feedback. Please ensure that your content adheres to our guidelines and does not contain offensive or inappropriate material.
We reserve the right to monitor and remove user-generated content that violates our policies or is deemed harmful. Your honest opinions and experiences are valuable, and they contribute to a positive and supportive community around our products.
Limitation of Liability
While we strive to provide accurate information and high-quality products, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our liability is limited to the fullest extent permitted by law. If there are any issues with your order, such as product defects or delivery problems, our responsibility will be limited to providing a refund or replacement as outlined in our return policy.
It is important to use our website and products responsibly and to understand the risks involved. By using our platform, you acknowledge and accept these limitations, helping us create a secure and informed shopping environment.
Indemnification
By using our website and services, you agree to indemnify and protect us from any claims, losses, or damages resulting from your actions or use of our platform. This includes any violations of these Terms and Conditions or breaches of applicable laws. You are responsible for the consequences of your actions, helping maintain a safe and secure community for all users.
This indemnification also applies to our affiliates, employees, and agents, shielding them from any legal actions or claims arising from your conduct. We believe in fostering a respectful and responsible environment, and this provision helps reinforce that goal.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction where our business operates in India. Any legal issues or disputes that may arise from your use of our website will be handled in accordance with those laws. Understanding the legal framework that governs our operations is important, as it establishes the rights and responsibilities of both parties.
If any provision within these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full force. This ensures that even if one part is questioned, the overall integrity of our Terms and Conditions remains intact, allowing us to continue delivering our services under the agreed guidelines.
Dispute Resolution
In the event of a dispute arising from your use of our website or services, we encourage resolving the matter through informal discussions. We believe that most issues can be addressed amicably without resorting to legal action. If we are unable to reach a mutual agreement, both parties may opt to engage in mediation or arbitration as a quicker and more efficient way to resolve the matter.
Should formal legal proceedings become necessary, disputes will be handled by the appropriate court within the jurisdiction governing our business. This structured approach helps ensure fair resolutions, while minimizing the time and costs often associated with legal disputes. Understanding this process helps create a more transparent and cooperative relationship between you and our platform.
Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time to reflect changes in our practices, services, or legal requirements. When we make updates, we will make reasonable efforts to inform you, such as posting a notice on our website or updating the effective date of the terms. Staying informed about these changes ensures that you are always aware of your rights and responsibilities as a user.
Contact Us
We value open communication and strive to provide you with the best possible experience on our platform. If you have any questions, need help with your order, or want more information about our products and policies, our support team is ready to assist you. Please feel free to reach out through the contact information provided on our website.
